The Change Dude’s Blog

CEO’s Letter to Santa

Dear Santa,

I’ve been an avid admirer of yours ever since I can remember.  Your attention to detail in meeting my needs over the years is unprecedented.  You’ve never missed a deadline. 

Every December 25th each customer request is filled promptly and accurately.  I marvel at your order and supply chain management capabilities.  Millions upon millions of orders are processed within a matter of weeks followed by just-in-time production of everything from apparel to high technology gadgets.  Using a follow-the-moon logistics strategy your team makes pin point deliveries within a 24 hour period without a single missed delivery at no-cost to the customer.

Clearly your employee engagement strategy is remarkable.  It’s widely reported that some of your team have been with you for well over a hundred years.  Managing a workforce with that level of commitment to the organization must be a pleasure indeed. 

With the advent of new technologies  over the past decades you must have had some significant force reductions up North, we’ve been struggling with those challenges at my company too.  I can only assume that your Human Resource staff is irreplaceable and very well compensated.

Additionally your organization leads the world in understanding your customers.  Tracking each person’s good deeds and not-so-good deeds throughout their life and correlating those to wants and needs through life events must require a monstrous database.  My Vice President of Marketing would pay top dollar for a peek at that piece of business intelligence.  Personally, I’d like to know what type of software is used to analyze all those letters written in so many different languages so accurately each year.

As a CEO myself I’ve worked tirelessly to build a team that understands customers as well as yours and can perform with as few defects.  I am writing this letter in the hope you’ll share some of your best practice tips with my team during your slow season.  My team and I are willing to travel and will share some of our practices with your team.

Look forward to your response sometime in January.

Best regards

December 16, 2010 - Posted by thechangedude | Uncategorized